Report a Problem

Your satisfaction is important to us and we make every effort to ensure that all products are shipped complete with all necessary parts. However, should your order contain missing parts, please let us know and we will supply replacement parts for you as soon as possible. (*Required fields)

Contact Name*

Contact Company*

Email Address*



EQUIPTO Order Number*

Original PO #

Case Type*

Reason (freight damage, missing, etc.)*

Parts Needed/in Question*

Does our installer have to come back?*

Ship to Company Name

Ship to Address






If you need to submit attachments along with this request you can do so after you submit it. You will be receiving a confirmation email shortly where you can “Reply” to the email to send your supporting attachments.